The Leukemia and Lymphoma Society (LLS) is a leading organization that fights blood cancer and works to improve the lives of patients and their loved ones. In this interview, the SVP and CIO of the Leukemia and Lymphoma Society, Claude Edkins discusses the organization’s strategy and how it manages to overcome obstacles like bureaucracies to do their work and pursue their mission.
“We have made some very large strategic decisions over the past few years,” stated Edkins in the interview with Peter Coffee, Head of Platform Research, and Julie Hansen, Principal Solution Engineer, which took place during the Salesforce World Tour New York 2016 Keynote Pre-Show.
The SVP and CIO explained that by using new platforms, the LLS work is now very facilitated. When asked about any advice for other organizations who find it difficult to bring technology into their work, Edkins declared: “Reduce the complexity.”
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